WHAT
|
The Comic-Con Member ID and Last Name of friends (if purchasing for others), the days they want, and your credit/debit card at the ready. Eligible participants can purchase badges for up to 3 people (yourself included, if you choose). | |
WHEN
|
Saturday, November 5! The Queue-it waiting room will open at 8:00 AM PDT, and the sale will commence at 9:00 AM PDT! Make sure to enter the waiting room prior to 9:00 AM PDT to participate. | |
WHO
|
Anyone with a valid and confirmed Member ID account that has not purchased or registered for the Comic-Con 2023 Preview Night option (Wednesday, July 19)! | |
WHERE
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The Member ID Portal where a virtual waiting room will be enabled. Please make sure you can access your account before the sale! |
Comic-Con 2023 Open Registration will be on November 5, 2022!
We highly encourage you to read all information below and bookmark Toucan – the official blog of Comic-Con and WonderCon and follow us on Twitter and Facebook for important Comic-Con 2023 Open Registration tips.
U.S. Military / *Children (12 and under) are free with a paying adult. Juniors (ages 13 -17) pay the reduced junior prices. Active-duty military with ID and seniors (ages 60 years and older) pay the reduced U.S. Military/Senior price. The Military/Senior pricing does not extend to military veterans and dependents.
BADGE TYPE
Adult
Junior*
Senior* Preview Night
$55.00
$27.00
$27.00
Thursday
$75.00
$37.00
$37.00
Friday
$75.00
$37.00
$37.00
Saturday
$75.00
$37.00
$37.00
Sunday
$50.00
$25.00
$25.00
All purchases are subject to a $10 handling fee per member.
Comic-Con 2023 Open Registration is open to the general public! Anyone with a valid and confirmed Member ID can participate unless they have already purchased or registered for the Comic-Con 2023 Preview Night option (Wednesday, July 19).
To participate in Open Registration, please make sure ahead of time that you can log in to your Member ID account, or create your Member ID today if you don’t have one!
Anyone you wish to purchase badges for must also meet the same eligibility requirements.
Please keep in mind that not all eligible attendees will be able to purchase a badge during Open Registration. There are more eligible attendees than badges available. Entry to the waiting room does not guarantee you a badge or registration session. You can increase your chances of obtaining a badge by reading the following instructions carefully and having your personal information ready on the day of the sale.
To participate in Comic-Con 2023 Open Registration, you must first enter our virtual waiting room. You have one hour to enter the waiting room before the badge sale begins.
Enter the Waiting Room
The Queue-it waiting room will open at 8:00 AM Pacific Daylight Time (PDT) on the day of the badge sale. To enter the waiting room, simply visit the Member ID Portal between 8:00 AM and 9:00 AM PDT on Saturday, November 5, 2022.
Because the waiting room helps manage traffic to the Member ID Portal, you may be placed into the waiting room before logging in. If you are selected for a registration session, click “Open Registration” from the top menu bar and log in when prompted. If you are already logged in to your Member ID account before the waiting room opens, click "Open Registration" from the top menu bar once the waiting room opens at 8:00 AM PDT.
You do not need to rush to the waiting room at 8:00 AM PDT! Eligible attendees will have one hour to enter the waiting room. Early arrival to the waiting room does not provide any advantage over those who arrive later than you. However, you must enter the waiting room before 9:00 AM PDT. If you enter the waiting room after 9:00 AM PDT, you will be placed at the back of the line.
Wait in the Queue
When the badge sale begins, everyone who entered the waiting room between 8:00 AM and 9:00 AM PDT will be placed into a randomized queue. Shortly after 9:00 AM PDT, groups will automatically begin moving from the waiting room to a registration session. Keep an eye on your place in line! Your wait time may fluctuate based on how quickly people ahead of you are able to complete their registration session. If you are randomly selected for a registration session, you have 15 minutes to complete your badge purchase.
Remember, it does not matter what time between 8:00 AM PDT and 9:00 AM PDT you entered the waiting room, and entry to the waiting room does not guarantee you a registration session. Not all members will be selected for a registration session.
Do not refresh while you are in the Queue-it waiting room! The Queue-it waiting room will automatically refresh every 30 seconds. Refreshing your browser in the waiting room may cause technical difficulties or remove you from the waiting room.
Waiting Room Q&A
No, early arrival to the waiting room does not provide any advantage. You do not need to rush to the waiting room at 8:00 AM PDT. Just make sure to enter the waiting room before 9:00 AM PDT! Everyone who entered the waiting room between 8:00 AM and 9:00 AM PDT on Saturday, November 5 will be placed into a randomized queue when the badge sale begins.
If you enter the waiting room for the first time after 9:00 AM PDT, you will be placed at the back of the line. With the large number of participants that enter the waiting room on time, your chances of being selected for a registration session are minimal. Everyone who arrived between 8:00 AM PDT and 9:00 AM PDT will be ahead of you.
If at any time you are disconnected from the Queue-it waiting room, simply return to the Member ID Portal. You will be put back in the same random group you were assigned!
When you enter the waiting room before the badge sale begins, you will see a countdown showing the time remaining until the badge sale begins.
Please note: The reference image provided is from Returning Registration.
Once the badge sale begins, those in the waiting room will be placed into the queue. You will be able to see your expected wait time and see your walking figure begin their journey! Your wait time may fluctuate based on how quickly people ahead of you are able to complete their registration session.
Once the badge sale begins, the waiting room will have a yellow status message box that is updated regularly with helpful tips!
Please note: The reference image provided is from Returning Registration.
In order to purchase badges during Open Registration, you must be randomly selected for a registration session. If you are moved from the waiting room to a registration session, you will have 15 minutes to purchase badges for up to three members. Make sure to have the following ready:
□ Your Member ID login credentials (if you aren't already logged in)
□ All eligible Member IDs and last names of people you wish to purchase badges for
(If a last name includes a special character or a suffix, it must be included.)
□ What days you and your group are interested in
(ex. If only Thursday and Sunday are available, does everyone want those days?)
□ Credit or debit card information
You can not purchase badges for others using your own Member ID—badges cannot be transferred.
Remember, you will have 15 minutes to complete your entire registration session and purchase! A delay in inputting this information may cause your session to expire. If your session expires, you will be placed back into the waiting room in the back of the line.
You must be able to log in to your Member ID account to be able to purchase badges! Please contact us well before the badge sale if you require assistance.
The Registration Session
If you are moved to a registration session, you will select your desired badges from the inventory available and add them to your cart to check out. Make sure you add badges for all the members you are purchasing for before you proceed to checkout. Please see below for step-by-step instructions.
You may purchase badges for up to THREE people total, which can include yourself! If you’re unable to attend, but still want to help out other hopeful attendees, you can register up to three other members. Each individual you are purchasing for must have their own valid and confirmed Member ID. If someone has already purchased or registered for the Comic-Con 2023 Preview Night option (Wednesday, July 19), you cannot purchase additional badges for them.
IMPORTANT! It is critical that you do not use your browser’s back button during any step of your registration session! Comic-Con cannot guarantee that your registration session will behave as expected if you use your back button during any step of the registration process.
Registration Access
If you are selected for a registration session, you may still need to log in. If you aren’t immediately prompted to do so, please click “Open Registration” or “Login” from the top menu bar. Follow either route to log in to your Member ID account and purchase badges within the allotted time.
A timer will appear at the top of your page throughout your registration session. Remember, you will have 15 minutes to complete your entire registration session and purchase.
How To Purchase Badges
Click each step below for detailed instructions and images of a registration session.
If purchasing for yourself, we recommend adding your own badges to the cart first. Your information will be pre-populated on the “Registrants” tab. Check the box next to each day you’d like to attend and click “Add to Cart”.
If you are not purchasing badges for yourself, skip to step 3.
If you add all four daily badges (Thursday, Friday, Saturday, and Sunday) to your cart, you will be given the option to purchase Preview Night if inventory is available. Check the “Add to Cart” box if you’d like to attend Preview Night on Wednesday, July 19, 2023, then click “Continue”.
You’ll see a pop-up window after you’ve successfully added your badges to the cart. From here, you have two options:
Click “Register Another Member” to purchase badges for other eligible members. You will need their Member ID and last name exactly as it appears on their Member ID account. This includes special characters and suffixes.
Click “Checkout” if you’re not purchasing badges for others. Once you click “Checkout” you will not be able to add or change the registrants in your cart. You will only be able to remove a registrant.
To purchase badges for others, you must locate their Member ID account. Select the “Register Another Member ID” tab and enter the Member ID and last name of the member you wish to purchase badges for. If the Member ID and last name are valid, their name will appear in a green box. If they have a special character in their last name or their last name includes a suffix, you must include it.
Check the box next to each day your friend would like to attend and click “Add to Cart”.
If you get the error message “Product requires membership access unavailable to participant”, this person is not eligible for today’s sale.
If you add all four daily badges (Thursday, Friday, Saturday, and Sunday) for your friend to your cart, you will be given the option to purchase Preview Night if inventory is available. Check the “Add to Cart” box if your friend would like to attend Preview Night on Wednesday, July 19, 2023, then click “Continue”.
Repeat steps 2-3 as needed. You can purchase badges for up to three eligible members.
After you’ve finished adding your badges to the cart, click “Checkout”.
Enter your credit card information and billing address, then click “Save”. If you already have a credit card saved to your account, click “Save & Continue”.
Payments will not be processed until after the sale is complete. Because of this, you will see the total amount of your purchase to be “Due Later”. Payments will be processed within 72 hours.
The time has come! If you have a few minutes to spare, review the badges in your cart. Each registrant will have the item “Comic-Con 2023 Attendee Badges” with their individual day selections nested beneath it. If everything looks good, click “Process Order”. An order receipt will be sent to each registrant.
If you get an error message when you attempt to process your order, check to make sure your daily badge selections are accurate. You will not be able to check out with Wednesday in your cart unless you have purchased, or are purchasing, all four daily badge options (Thursday-Sunday).
Badge Inventory
Badges can sell out quickly. If you are selected for a registration session, you will be presented with the inventory available at that time. Badges are offered as daily options only. There is a chance that the badges you’ve added to your cart will not be available by the time you process your order.
Preview Night and 4-Day Badges
The Preview Night badge option may only be purchased if you buy a Thursday, Friday, Saturday, and Sunday badge. Preview Night is not a stand-alone option. As in previous years, if you purchase all four daily badges (Thursday through Sunday) they will be automatically converted to a 4-Day badge. You cannot opt out of consolidation.
Child Badges
Children (ages 12 and under) are free with a paying adult. Click here for more information on our Child Badge Policy.
Badge Confirmations
Badge confirmations will be sent at a later date.
Payment Methods
Comic-Con accepts Visa, MasterCard, and American Express only. We do not accept PayPal or other online payment systems. If your debit card has a Visa or MasterCard logo, you will be able to use it for purchase.
You can log in to your Member ID account and save your credit card information under “My Payment Methods” ahead of the sale. If you’re selected for a registration session, having your credit card information pre-saved helps maximize your 15-minute time limit.
Badge Buying Groups
If you are working in a badge buying group, make sure that you are only in a group with people you trust. Everyone in your group must operate within their own instance of the waiting room. If we detect that a participant has shared their waiting room information or URL, they will be removed from the registration queue and any transactions linked to it will be canceled immediately. Buying groups can be helpful, but we’ve seen an increasing number of people get shut out due to disorganized efforts.
Registration Session Q&A
Yes! Once badges have been added to your cart, click the “View Details / Manage Add-ons” button next to the registrant’s name.
Edit the badge selections from the "Manage Add-ons" pop-up window and click "Save".
You can only edit badge selections, you will not be able to add or change registrants once you move past the registration page.
When a registration session expires, you’re placed back into the waiting room at the back of the line.
If you are selected for a registration session and see the message “Page Not Found”, please click “Open Registration” or “Login” from the top menu bar. Follow either route to log in to your Member ID account and purchase badges within the allotted time.
The Queue-it waiting room and badge registration process have been tested on the following browsers. We cannot guarantee your results should you use a browser not listed below:
Firefox: Latest version
Google Chrome: Latest version
Internet Explorer: Version 11 only
Safari: Latest version
Microsoft EDGE: Latest version
Your browser should have JavaScript and cookies enabled to function reliably with the Queue-it waiting room. These features are usually enabled in the default configuration of most modern web browsers. If you do not have these features enabled, it is possible that the waiting room application will not function properly.
The badge registration system is not formatted for iPad, tablets, or mobile devices. Although mobile devices can be used to purchase a badge, Comic-Con is unable to guarantee that the registration system will behave as expected using a mobile device.
Please make sure your computer's power saving settings are off or adjust them if needed. You do not want your computer to power down or go to sleep while you are in the waiting room or in the middle of a registration session.
We recommend adding donotreply@comic-con.org as an approved/authorized sender to your email account.
While Comic-Con has made every effort to make the badge purchase experience fair for everyone, it is possible that problems outside of our control could result in the system not working as planned. The possibility exists that anti-virus, anti-spyware, and anti-malware software may aggressively block browser cookies, JavaScript, or other operation of modern web applications. It is also possible that user error, specific hardware problems, local ISP issues, or simply the extremely high level of demand beyond our control may result in your computer and/or browser not behaving as described above. While Comic-Con has done extensive testing, we make no guarantees that your efforts will result in a successful badge purchase or that you will be selected for a registration session regardless of when you enter the process. Admittance to the waiting room does not guarantee you a registration session.
As always, we are sincerely grateful for your continued support and interest in our event. We know that purchasing a badge can be a challenge and we are constantly exploring options to improve your online registration experience. We will continue to offer deeply discounted rates for juniors, seniors, and active-duty military, as well as one of the most generous free child badge policies in the comic convention industry.