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COMIC-CON 2019 TOUCAN TIPS!

016: Hall H Wristbands and Guidelines

Comic-Con 2019 Toucan Tips

We know you want to be the first in line for a lot of Comic-Con events, especially Hall H, but there are certain guidelines to always keep in mind.

While Comic-Con discourages any line-ups in advance in Plaza Park adjacent to Hall H, if you do find yourself in line for an extended period of time please adhere to these rules:

For safety issues we cannot allow anyone to line up in Plaza Park until ALL tents, canopies, stanchions, and work are completed at the Park. This also includes areas adjacent to the Park. Please, no waiting nearby for work to be completed. We anticipate that all work will be finished sometime on Tuesday, July 16, however this is not a guarantee.

Because this is a safety issue, we have been told that anyone waiting in the area before all work is completed will be asked to leave regardless of time of arrival or length of time they have been waiting.

In an effort to accommodate as many people as possible with the least amount of impact for all, please follow the rules below:

Camping is not allowed: No tents, canopies, inflatables, cots, beds, furniture, large coolers, heaters, large fans, large umbrellas, chaise lounges, open flames, or anything of similar size of any kind as determined by the San Diego Convention Center.

You are allowed to have one chair per person of relatively normal size. You may use a sleeping bag or blanket as well, provided it is only taking up the space of one person.

You cannot leave unattended personal items (chairs, sleeping bags, clothing, etc.) as a placeholder in line. Someone must be present at all times. You can hold space for up to 5 people.

No facilities or services will be available in Plaza Park, so plan accordingly.

Restroom access will be available in Lobby G of the Convention Center from 9:00 PM to 7:00 AM each night starting Tuesday, July 16. No other access to facilities will be available.

Please respect the grounds and dispose of trash in trash receptacles. Please do not leave any trash or waste behind.


Hall H Toucan Tracker Wristbands Return!

As in previous years we will once again be utilizing Hall H Wristbands, which will be given out the night before. The location of the Next Day line will change this year. Please check the Quick Guide publication for information on how to get them and where to line up. Make sure you pick up a copy of the Quick Guide when you get your bag, lanyard, and other books in the Sails Pavilion when you arrive at Comic-Con!

Toucan Tracker wristbands give attendees flexibility based upon their priorities at Comic-Con. If you wish to get a front section seat in Hall H, you are welcome to wait in line overnight once you receive your wristband. If seat placement is not a priority to you, wristbands allow you to reserve general seating in Hall H and come back in the morning. Toucan Trackers are essentially a way for you to know that you have a seat in Hall H, whether you are physically in line or not!

So How Do They Work?

Toucan Tracker wristbands will be given out the night before for the next day’s Hall H first seating. For example, Saturday morning’s wristbands will be given out on Friday night. After verifying your badge, Line Staff will hand you a wristband, which you will need to securely attach to your wrist, and then you will present your badge for scanning by staff prior to leaving the line. The scanning staff will verify that your wristband is attached securely and then scan your badge for the next morning’s first seating of Hall H. When you enter Hall H the following morning, you will need to show your wristband and scan your badge. Once you receive your wristband, you have three options:

1. You may immediately line up for the following day’s first panel in Hall H.

2. You may leave someone to hold your place in line, and return before 7:30 am to meet them. You will be allowed to join them in line as long as you have a matching wristband for your group. If your group wishes to enter together, all members of your group will need to get wristbands at the same time, so plan accordingly.

3. You may leave, get a good night’s rest, and return to the end of the wristbanded line before 7:30 am. Please keep in mind that you must be there before 7:30 am.

If you decide to leave the line at any point, you may return to the end of the wristbanded line prior to 7:30 am and still gain entry to the first panel of the day in Hall H. You do not need to wait overnight! If you return after 7:30 am, you will have to go to the end of the Hall H line and may not receive first seating.

Note: You cannot leave unattended personal items (chairs, sleeping bags, clothing, etc.) as a placeholder in line. Someone must be present at all times. You can hold space for up to 5 people.


The Fine Print

Wristbands are issued such that the wristband holder will have first seating for Hall H (barring any unforeseen circumstances). We anticipate that all holders of wristbands will be able to get seating for Hall H if you follow the guidelines above. Comic-Con reserves the right to refuse entry to any person for any reason.

Wristbands cannot be traded or sold. By receiving a wristband, you agree not to sell, trade, transfer or share your wristband. In the event that San Diego Comic Convention/Comic-Con International (SDCC) determines that you have violated this policy, SDCC has the right to cancel your badge(s) with no refund.


FREQUENTLY ASKED QUESTIONS

What is the wristband for?

Wristbands give you first seating and ensure that people are not cutting in line. Previously, you could be number 100 in line when you went to bed that evening and find yourself number 500 in line due to people in front of you holding spots for their friends. They also allow you to skip the overnight wait if seat placement is not a priority.


What does it do?

It shows our Line Management team, and you, that you are one of the people who will be admitted to Hall H for the first panel of the day. You will be able to estimate whether or not waiting in line is worth it to you, or if you should spend your valuable time elsewhere!


What about the disabled seating line?

We're glad you asked! The disabled seating line will also have wristbands. All the same directions and procedures for Hall H will apply to the disabled seating line. The Next Day Line for disabled seating will form behind the current day’s line for disabled seating. Disabled seating wristbands will only be distributed to attendees with a disabled seating sticker and their attendant with a hangtag.


Can I leave the line and come back? Does it hold my place in line?

Wristbands do not hold your place in line. If you leave the line, make sure someone in your group remains to hold your spot or you will lose it. You must return to your group prior to 7:30 AM or you will be sent to the back of the entire Hall H line, even if you have a wristband.


My friend/family member is not able to wait with me before the wristbands are distributed, can I save a spot for them in line?

While we do not recommend saving space in line, those in line for wristbands may save space for no more than 5 people. Any additional people beyond those 5 will be asked to leave and may rejoin the end of the Next Day Line.


If I have a wristband, decide not to wait overnight, and do not have a friend hold my spot, will I still get into the first panel?

Yes! As long as you return prior to 7:30 AM you will receive first seating. You will however, be at the end of the wristbanded line.


What about my children?

Your child must be with you when you receive your wristband. Once they have a wristband, they may leave, and you can save them a spot in line, but they must be present when you get your wristband.


If all wristbands are distributed, what does that mean for me?

If you don't have a wristband, you probably won’t get into the first panel of the day. That doesn't mean it's impossible, though! The great thing about wristbands is you can see exactly how far you are from the last attendee with a wristband and decide if you want to wait or not.


Am I guaranteed a seat in Hall H if I have a wristband?

Wristbands are issued such that the wristband holder will have first seating for Hall H. We anticipate that all holders of wristbands will be able to get seating for Hall H if you follow the guidelines above. Comic-Con reserves the right to refuse entry to any person for any reason.


Can I give my wristband to someone else if I change my mind about going into the panel?

No. While we appreciate your willingness to share, we ask that you do not give away your wristbands to allow those who have spent the time waiting in line the chance to enter.


My friend is coming later to stand in line with me. Can I get an additional wristband?

To keep things as fair as possible, wristbands will only be given to those people present in line, while supplies last. Anyone who comes later will have to go to the back of the line. One wristband per person.


How does saving a spot in line work?

The Next Day Line will be grouped into “color zones,” and corresponding color wristbands are passed out for each zone. If your group is not together at the time of distribution, you may not receive the same color wristband, and will not be allowed to enter together as a group. For example, if you are nearer the front of the line and receive a red wristband, but your other friends farther back get blue wristbands, they will only be allowed to line up in the blue section and may not join you in the red section. Simply put, if you want your group to enter the hall together, make sure you all get your wristbands at the same time.


We have our wristbands, how many people can we hold space for?

You may hold a place for no more than 5 wristband holders in line overnight, and they may return to meet you in the same spot before 7:30 AM as long as they have the correct color wristband for your group. Additional people beyond those 5 will be asked to rejoin at the end of the wristbanded line.


Can I get into the first panel of the day in Hall H without a wristband?

We want as many people to enjoy the panels as possible, so if everyone with wristbands has entered Hall H and there are still seats remaining we'll let you in!


I have more questions, what should I do?

We're always happy to answer any questions that may arise! If you have additional questions before the event, feel free to send an email to cci-info@comic-con.org. Otherwise, just ask any of the Hall H Line staff onsite in the light green shirts/vests.


Comic-Con reserves the right to change any time or procedure for distributing any wristbands for any reason. Safety concerns, and requests from the Convention Center, the Fire Marshal, Police, City, or Port may require we change these published plans.


Join us over the next week as we post more Toucan Tips to help you enjoy and better navigate Comic-Con 2019!

Bookmark Toucan for the latest Toucan Tips as we hurtle towards Comic-Con 50, July 18–21 at the San Diego Convention Center!

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