Badge Purchase FAQ

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How do I attend Comic-Con International 2014?

You may purchase a badge for Comic-Con 2014 during Open Online Registration. You must have a valid and confirmed Comic-Con Member ID to participate, and you must be eligible. Anyone who has already registered for or purchased a Comic-Con 2014 Preview Night option is not eligible to participate Open Online Registration.

How will I know when badges go on sale?

Comic-Con International will send an email with the Open Online Registration date and time to all eligible members at least 48 hours in advance of the sale. At least 24 hours prior to the sale, all eligible members will receive an additional email with their personal registration code and a link to the EPIC Registration landing page.

To guarantee you receive all email notifications from Comic-Con, please be sure to sign in to your Member ID account and click the “OPT-OUTS” option on the “My Account” tab. Make sure you have not checked the “Email Opt-Out” box. If you have selected to opt-out of email notifications from Comic-Con, you will not receive important registration announcements.

I still don't understand - What is the difference between Member IDs, badges, and tickets?

A Comic-Con International badge is required for entry to any Comic-Con event. This is the physical badge you must wear at Comic-Con at all times.

Additionally, a Comic-Con Member ID account is required to purchase, apply, or register for a badge for Comic-Con. The Member ID may act as your login to the online registration system when badge sales begin. Without a Member ID you will not be able to log on to the online registration system and purchase a badge, nor complete a press, professional, trade professional, or volunteer application.

Comic-Con International does not sell "tickets" to our event. After you register for a Member ID and purchase your badge during Open Online Registration, you will receive a barcode confirmation email that you will bring onsite to exchange for a badge.

What information will I need during Open Online Registration?

You will need your registration code, your Member ID, and your last name to participate. You will also need the Member ID and last name for each individual you are buying badges for.

What is a registration code?

To help restrict ineligible members from entering the EPIC Registration waiting room, Comic-Con International has implemented a personal registration code for Open Online Registration. You can access your personal registration code by logging in to your Member ID account and select the “Registration Info” tab. Each registration code is redeemable for one entry into the waiting room; so do not share your code online!

I’m confused, does the sale start at 7:00 AM or 9:00 AM Pacific Time?

The EPIC landing page will open for registration code entry at 7:00 AM Pacific Time (PT) on the day of the badge sale. You do not need to rush to the landing page at 7:00 AM! Eligible attendees will have two full hours to enter their registration code and authorize their device/browser to enter the waiting room. Early arrival to the waiting room does not provide any advantage over those who arrive later than you.

Shortly after 9:00 AM, everyone who is already in the EPIC waiting room will be randomly placed in line for their registration session. It does not matter what time you entered the waiting room before 9:00 AM, all members will be lined up in random order for their registration session.

How many badges can I buy during Open Online Registration?

During Open Online Registration you may purchase badges for a total of three people, including yourself. You will need the Member ID and last name for all individuals you are purchasing for.

I have my Comic-Con Member ID, may I buy badges for friends and family during Open Online Registration who do not have a Member ID?

No. A Comic-Con Member ID is required for all attendee badge purchases. If you would like to purchase a badge for a spouse, child, friend, or member of your family, you will need their valid and confirmed Member ID to complete the purchase.

Can I still buy badges if I’m in the waiting room and someone has purchased badges for me?

You will still be able to purchase badges for up to three eligible Member IDs, even if someone has already purchased badges for you during Open Online Registration. When you begin your registration session, it is critical that you enter the Member ID and the last name of the person you are purchasing for. If you attempt to enter your own Member ID, you will receive a ”Badges Already Purchased” error.

How much are badges?

For more information on badge prices, please click here.

What type of payment can I use?

You may use MasterCard, Visa, and American Express. We do not accept PayPal or payments using multiple credit cards.

Comic-Con International

Good grief! Snoopy greets a pair of superheroes. 

Which browser(s) should I use during Open Online Registration?

The EPIC Online Badge Registration system has been tested on the following browsers:

  • Firefox
  • Google Chrome
  • Internet Explorer
  • Safari

We cannot guarantee your results should you use a browser not listed above. Your browser will need both JavaScript and cookies enabled to function reliably with the EPIC waiting room. These configurations are usually enabled in the default configuration of most modern web browsers.

Can I use a mobile device?

The EPIC badge registration system is not formatted for mobile devices. Although mobile devices can be used to purchase a badge during Open Online Registration, Comic-Con is unable to guarantee that the registration system will behave as expected using a mobile device.

Are there a limited number of Comic-Con Member IDs available?

Anyone may register for a Member ID; they will not run out. You will only need to register for a Member ID once. Please note that duplicate email addresses are not allowed and each person may only have one Member ID. Member ID registration will temporarily close without notice prior to badge sales, so be sure to sign up well in advance.

My wife and I share the same email, why do we each need a unique email address?

By requiring a unique email address for each Comic-Con Member ID, our hope is to increase the speed of the online registration process and prevent duplicate registrations that allow scalpers to purchase multiple badges and sell them at inflated prices. Our hope is that the Member ID system will allow more fans to purchase badges for this very popular event.

Will I need to sign up for a Member ID again next year?

No. You will only need to sign up for a Comic-Con Member ID once, and it is yours for life! If you wish to purchase a badge for Comic-Con 2014 and beyond, you will use your same Member ID.

I forgot my Member ID and/or password, what should I do?

Please visit the Member ID login page, and click “I forgot my Member ID or password!” Enter the email associated with your Member ID account and you will be sent an email with your requested information.

I have a new address/email/phone number, how do I change it on my Member ID account?

The Member ID system is currently closed and no changes will be allowed until sometime after Open Online Registration.

I need to correct my last name, how do I change it on my Member ID account?

The Member ID system is currently closed for changes and will not reopen until sometime after Open Online Registration. Please sign in to your Member ID account and use the last name listed under the “Registration Info” tab for the badge sale. You may contact Comic-Con after Open Online Registration is over to request a name change.

How can I get a badge for my child (age 12 and under) if they cannot register for a Member ID?

Children do not need to register for a Member ID to receive a badge. You may register a child (12 and under) onsite for free at the Attendee Badge Pick-Up Desk. Click here for details.

My child is age 12 now, but will be 13 by the time Comic-Con 2014 starts. How can I create a Member ID for my child so I may try to buy him/her a badge?

Children age 12 and under are not allowed to sign up for a Comic-Con Member ID. To accommodate the transition from child to junior (age 13-17), we have set a static date to determine who is considered a child for Comic-Con 2014. If you are age 12 or under on November 1, 2013, you do not need to buy a badge for Comic-Con 2014. You may attend as a child. If you are age 13 or older on November 1, 2013, you must have created a Member ID.

Why haven't I received any emails from Comic-Con?

If you are not receiving emails from Comic-Con, it is possible that you have selected to “opt-out” of email communication. To receive email notifications, sign in to your Member ID account and click the “OPT-OUTS” option on the “My Account” tab. Make sure you have not checked the “Email Opt-Out” box. If you have selected to opt-out of email notifications from Comic-Con, you will not receive the email with your registration code and link, and you must contact Comic-Con through your Member ID account as soon as possible.

 
Comic-Con International

Meet your favorite artist in Artists' Alley!

I bought all four daily badges (Thursday through Sunday) during preregistration, will I be able to buy a Preview Night badge during Open Online Registration?

If you make it to the front of the waiting room line and Preview Night badges are still available, you will be able to purchase the Preview Night badge as a stand-alone option. You will not need to purchase all four daily badges again to add on Preview Night. The stand-alone Preview Night option is only available to those who already have a Thursday, Friday, Saturday, and Sunday badge for Comic-Con 2014.

Can I get a refund for my badge or give it to someone else?

Comic-Con badges are non-transferable. For information on requesting a refund, please review our Cancellation/Refund Policy.

I bought a badge but now I am registered for a complimentary badge as a professional or member of the press, can I get a refund?

Yes. For information on how to request a refund for your attendee badge purchase, please review our Cancellation/Refund Policy.

I've heard that the Comic-Con badge sale process can be very complicated and badges sell out quickly. What are my chances of obtaining a badge?

Unfortunately, because of increased interest in Comic-Con and limited space at the San Diego Convention Center, we have had to cap attendance for the last few years. We honestly wish we could accommodate each and every person who would like to attend the show. While we are making strides to increase space by utilizing hotels and outdoor venues, the problem of attendance is one that all of us continue to work on constantly.

While Comic-Con has worked on streamlining the badge purchase experience, it is possible that problems outside of our control could result in the system not working as planned. The possibility exists that anti-virus, anti-spyware, and anti-malware software may aggressively block browser cookies, JavaScript, or other operation of modern web applications. It is also possible that user error, specific hardware problems, local ISP issues, or simply the extremely high level of demand beyond our control may result in your computer and/or browser not behaving as described above. Unfortunately, because of these factors, Comic-Con is unable to guarantee that your efforts will result in a successful badge purchase regardless of when you enter the process.